Best of the Best #1 Financial Institution!

We are honored to be recognized as the Best of the Best #1 Financial Institution by The Daily News in Jacksonville!

This achievement reflects our commitment to serving our community with excellence, trust, and care. Thank you to our amazing members and team for making this possible—you are the reason we strive to be the best every day!

Your success is our priority.

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We are here to help!

Falling behind on your payments?

You’re not alone — and you don’t have to navigate this difficult time by yourself. We’re here to listen, understand what you’re experiencing, and work with you on solutions that can help ease the financial pressure.

If you expect your hardship to be temporary, you may qualify for programs designed to provide short-term relief. Please reach out to us as soon as possible — the earlier we talk, the more options we may have to support your financial well-being.

Call 800.225.3967
We’re here to help you get back on track.

Vehicle Loan Hardship Assistance

If you’re struggling to keep up with your vehicle loan payments, we encourage you to contact us before the situation worsens. We truly want to work with you to find a solution before it escalates into repossession of your vehicle.

Call 800.225.3967 ext. 3520
Email us at: [email protected]
Together, we can explore options that protect your transportation and your financial future.

Financial Counseling Support

Sometimes the hardest part of a financial setback is knowing where to start. If you’re feeling overwhelmed or unsure of your next steps, we’re here to help you gain clarity and confidence.

Our team can connect you with personalized financial counseling to help you:

• Understand your current financial picture
• Explore budgeting and cash-flow strategies
• Review debt management options
• Strengthen your long-term financial habits

Whether you need guidance for today or a plan for tomorrow, we’ll walk with you through each step so you feel supported, informed, and empowered.

To learn more about financial counseling options, simply call us — we’ll point you in the right direction.

800.225.3967

Mortgage Hardship Assistance

If you’re experiencing difficulty making your Marine FCU mortgage payment, compassionate help is available.
Call 888.395.3997
We’ll work with you to explore the options that best support your situation.

Ready to Take the First Step?

Your financial well-being truly matters to us. If you’re facing challenges — big or small — please don’t wait.
Reach out today, and let us help you find a path forward with confidence and support.

The Next Generation of Digital Banking is Here!

A whole NEW digital banking experience is here! Access all the features you need with ease. No more buried navigation items, and customize your homepage to make it uniquely yours! Here's what's new: 

• Enjoy a consistent experience across online banking and the MFCU Mobile app. 
• See due date and past due information (including click to view statements, make payments, or transfer money) right from the "Accounts" widget.
• Control which features appear on your homepage by adding widgets to your "Favorites". Collapse, expand, or reorder them at any time!
• See key messages upfront and customize the name you're greeted with when you sign on.
• View your five most recent transactions without having to click into an account.

Credit Card Payment Share Updates

On Wednesday, August 6th, your Credit Card Payment Share will no longer be available for use to make payments to your Credit Cards. Wondering how to make payments? Check out our solutions below!

• FOR MEMBERS WHO MAKE PAYMENTS TO THEIR PAYMENT SHARE
  • Instead of the Payment Share, you can make payments to your Credit Card Loan anytime by selecting the Loan itself as the destination in the "Transfers" tab.
• FOR MEMBERS WITH AUTOMATIC PAYMENTS SET UP TO THEIR PAYMENT SHARE
  • There is no action needed! We have routed all automatic payroll and direct deposit allocations to deposit into the Credit Card Loan itself.
• FOR MEMBERS WITH A BALANCE IN THEIR PAYMENT SHARE
  • No worries! Any funds housed in the payment share at the time of removal will have their funds transferred to their Simply Smart Savings share.

Simply monitor your account, and please contact us if your transfers do not deposit correctly!

Mandatory Multifactor Authentication

To further protect your accounts, we’re introducing Mandatory Step-Up, a new security feature in online banking. When you access certain features commonly targeted by fraud, including:

• Add a Recipient
• My Settings
• Zelle
• Account to Account Transfers

You’ll be prompted to enter your registered phone number and verify with a 6-digit MFA code sent via text.

Thank you for helping us keep your accounts secure!

Live Teller Feature Updates

The Live Teller Machines you know and love will be receiving updates to its features! These include:

• Depositing checks and/or cash with cash back feature
• Transfers, including Loan Payments by transfer
• Mini Statements
• Balance Inquiry
• And much more!

Along with these, NEW features will include:

• Self-Service Mode - real-time transaction capabilities, including:
  • Cash Withdrawals (with denomination selection)
  • Cash Deposits (with share designations)
  • Check Deposits*
  • Last 5 Transactions History
• Teller Assistance - Members will be able to share their screen with our Tellers to help guide the transaction through Self-Service Mode
• Teller Processing - In Teller Control Mode, we can process your transaction for you

As a result, some Live Teller Machines may be temporarily unavailable. Use our Teller Locator to find the best location for you!

*Standard check holds may apply. 

Congratulations Mr. Ken Reddic

The Order of the Long Leaf Pine is the highest recognition the state of North Carolina can award one of its citizens.

This is an extremely rare honor that few receive. Past recipients include names like Evangelist Billy Graham, Actor Andy Griffith, Poet Maya Angelou, TV Personality Oprah Winfrey, Basketball Star Michael Jordan, Artist Bob Timberlake, Racecar Driver Dale Earnhardt, and Basketball Coaches Dean Smith and Coach K.

On behalf of Governor Roy Cooper, Marine FCU Chairman of the Board Chuck Collins awarded Ken Reddic this recognition for his 40+ years of service to Onslow County and the rural counties of Eastern North Carolina on November 12.

He was a teacher, coach, principal, and administrator within Onslow County Schools. He also spent many years developing curriculum for the poorer counties in the eastern part of our state. And, he spent six years on the Onslow County Board of Education, serving as its chairman for the past three.

Ken currently serves on the Board of Directors for Marine FCU

Marine Federal Hits Asset Milestone

Jacksonville, North Carolina – Marine Federal Credit Union came into existence on April 20, 1959, when eight gentlemen made the request to become a federal credit union that would serve the Military, Department of Defense employees, and their families aboard Marine Corp Base Camp Lejeune. On April 24, 1959, the request was approved by the Bureau of Federal Credit Unions.

The first official office/branch was located in a warehouse aboard Camp Lejeune. It was heated by a pot-bellied stove and secured by a chicken wire fence. Sixty-five years later, on Monday, October 15, over 250 past and present employees, military and government dignitaries, our suite of volunteers serving on the Board, and our Supervisory Committee gathered to celebrate the milestone of surpassing a billion dollars in assets.

“It took us 65 years to parlay $40 into $1,000,000,000 dollars at the end of August,” said Chuck Collins, Marine FCU’s Chairman of the Board of Directors. Mr. Collins recognized the Board Volunteers and Executive Teams, past and present, who helped achieve this success.
 

If you are unable to view the video above click the following button: Watch On YouTube  

Marine Federal Credit Union is proud to celebrate a remarkable achievement by our Board Member, Isaiah “Ike” Johnson

Some individuals serve their communities out of obligation—others do so because it is simply who they are. Ike Johnson exemplifies the very best of that spirit.

We are honored to recognize Ike for receiving the Governor’s Medallion Award for Volunteer Service, presented by VolunteerNC and the Office of Governor Josh Stein on May 11, 2026. This prestigious recognition is a testament to his unwavering dedication and meaningful contributions to our community.

Those who know Ike understand that his impact goes far beyond any single award or moment. Through his consistent leadership, generosity, and genuine care for others, he has uplifted countless individuals and organizations. He leads with humility, compassion, and a true servant’s heart—often giving of himself without seeking recognition.

At Marine Federal, we are proud to have leaders like Ike who embody our core values and commitment to community. His example reminds us all of the difference one person can make through kindness, service, and integrity.

Ike, your dedication inspires us, and our community is stronger because of you. Thank you for all that you do.

Please join us in congratulating Ike Johnson on this outstanding and well-deserved honor!